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🎁 Mystery Gift Box Promotion — Terms & Conditions

  1. Eligibility
    • Mystery Gift Boxes are available only with qualifying purchases made directly from Tangle Joy.
    • Each order must meet the minimum spend threshold in a single transaction (before taxes and shipping). Multiple smaller orders cannot be combined to qualify.
  2. One-Time Reward
    • Each order is eligible for one Mystery Gift Box only, regardless of the total order value exceeding multiple tiers.
    • Customers may not split orders or attempt to qualify multiple times for the same promotion.
  3. Returns & Refunds
    • If a qualifying order is fully or partially returned, the Mystery Gift Box (or its full retail value) must also be returned.
    • Refunds will not be processed unless the complimentary gift(s) are returned in their original, unopened condition.
  4. Gift Box Contents
    • Mystery Gift Box items are provided free of charge and cannot be exchanged, returned, or redeemed for cash.
    • Styles, colors, and selections of wigs, nail sets, replacement eyes, and lingerie are randomly assigned and subject to availability.
  5. Exclusions
    • Mystery Gift Box items do not carry warranties and are not eligible for after-sales service.
    • This promotion applies only to physical products sold at full price. Gift cards, discounted items, and shipping fees are excluded from the spend threshold.
  6. General
    • Tangle Joy reserves the right to amend, withdraw, or terminate this promotion at any time without prior notice.
    • All interpretations of this promotion and its conditions remain at the sole discretion of Tangle Joy.

Declare withdrawal

Please fill out the following form to declare your withdrawal from the contract.